
Supplement brands usually buy Diagnostics as a Service around the time a lawyer reads the website and asks for part of the copy to be deleted. In the European Union a claim about a food has to be authorised, or it has to be one of the roughly 2,000 on-hold claims that may still be used at the operator's own responsibility12. Everything below is a good-faith reading of the published rules rather than legal advice, so a lawyer has to approve your final claim set before it is published.
A supplement brand may use the nutrition and health claims that Regulation (EC) No 1924/2006 permits, in the wording the authorised entry allows, when the product meets the conditions of use attached to that entry1.
A health claim about a food may be used only if it is authorised and listed in the Union Register, or if it is one of the roughly 2,000 on-hold claims, mostly botanicals2. Member States submitted those on-hold claims by 31 January 2008 and their assessment is still suspended. On-hold claims may be used under Article 28(5) and 28(6) at the operator's own responsibility, subject to the Regulation's general requirements and to national rules. The Court of Justice addressed that division in case C-386/23 in April 2025, and the ruling is restrictive rather than permissive, because it treats Article 10(1) as a general prohibition and leaves botanicals usable only inside the transitional provisions7. Nothing outside those two routes may be used.
The Regulation covers commercial communication, which means the label, the packaging, the website, the advertising and the presentation of the product. A food supplement is a food in European law, so a supplement brand is inside these rules from the day it publishes a product page. The register is public, every entry names its conditions of use, and only a minority of the claims that companies submitted were authorised in the end2.
Two whole categories are closed regardless of evidence. Food information may never attribute to a food the property of preventing, treating or curing a human disease3. The Regulation separately bans claims that suggest health could be affected by not consuming the food, claims about the rate or amount of weight loss, and claims referring to recommendations of individual health professionals1.
A nutrition claim describes what is in the product, such as high in magnesium or a source of vitamin D. A health claim describes what that content does for the body, such as a nutrient contributing to the normal function of the immune system. The first is a statement about composition and the second is a statement about a relationship with health.
The practical consequence for copy is that the composition sentence is usually easy and the effect sentence is usually the fight. Most founders write the effect sentence first, because it is the one that sells, so most claim reviews start by deleting it.
The Heilmittelwerbegesetz binds advertising for medicinal products, medical devices and other means, procedures and treatments where the advertising message refers to detecting, removing or relieving diseases or complaints in people4. A food supplement normally stays outside it, though the wording of an advertisement can pull the product inside.
That is the part founders get wrong. A supplement is regulated as a food while it is presented as a food, though a product presented as something that detects or relieves an illness can be treated as a medicinal product by presentation. A second body of law then applies to the same capsule. German advertising law also restricts what public advertising for such products may contain, including certain expert statements and material that creates fear4.
A blood testing offer has the same problem in a different place. Marketing a test as something that recognises disease is a message about detecting illness, so a wellness brand that describes its panel in medical language has moved itself into a regulated category it did not intend to enter.
Because German competition law lets a competitor or a qualified association demand that you stop, and breaking a market conduct rule such as the claims Regulation is treated as an unfair commercial practice5. The letter usually asks you to sign an undertaking with a contractual penalty for any repeat, and to pay the sender's costs.
The cost of the first letter is rarely what damages a small brand. The undertaking is what does, because it binds you for the future and a second breach of the same wording triggers the agreed penalty without anybody going to court. Founders who have received one become careful in a way that reads as timid to their marketing team, and that caution is a reasonable response to how the system actually works.
Yes for one named customer about their own result, and no for your advertising. Regulation 1924/2006 governs commercial communication about foods, so telling one customer that their measured ferritin is below the reference range is a statement about that person rather than a claim about a product1.
This distinction is the centre of the whole subject, so it is worth being exact about both halves of it.
Here is what a measurement legitimately changes:
Here is what a measurement does not change:
The honest summary is that measurement improves the truthfulness of a one-to-one conversation while leaving the advertising rules exactly where they were. That is still a large commercial gain, because the customer stops reading a generic promise and starts reading their own numbers.
There is one more line to respect. Interpreting an individual's results and telling that person what is wrong with them can be a medical activity in Germany, which is regulated separately6. A wellness brand therefore keeps the clinical layer with the provider allowed to hold it.
Diagnostics as a Service gives a supplement brand the measurement and the report without giving it a second regulated business to run. The analysis, the collection, the software and the data agreement are covered by one contract, while your brand name, colours and domain are on the customer dashboard and the customer PDF.
Write the claim set as a document before the website is built, because rewriting a product page after a warning letter costs more than writing it carefully once. Keep the register open beside the draft, mark every sentence with the authorised entry it relies on, and delete any sentence with no entry behind it.
Aniva sells optional supplement packs, so this problem is one we have to answer for ourselves as well as for partners. Book a 30-minute demo if you want the measurement layer under a claim set your lawyer has already approved.
Last updated: 31 August 2026
Regulation (EC) No 1924/2006 on nutrition and health claims made on foods, EUR-Lex
EU Register of nutrition and health claims made on foods, European Commission
Regulation (EU) No 1169/2011 on the provision of food information to consumers, EUR-Lex
Court of Justice of the European Union, judgment in Case C-386/23, April 2025. curia.europa.eu

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